Privacy Policy

1. Who We Are

SignalScope is a financial diagnostic platform operated by CEO Sightline LLC ("we," "us," or "our"). This Privacy Policy explains what information we collect, how we use it, and what controls you have over it. If you have questions, contact us at support@ceosightline.com.

2. Information We Collect

We collect the following categories of information when you use the Service:

• Account information. Your name and email address, collected when you register. Your password is stored in hashed form and is never readable by us.
• Financial data. We process the figures and files you submit to inspect supported documents, extract financial fields, calculate diagnostic results and prepare reports. The AI Processing section explains which data is sent to Anthropic.
• Billing information. Payment details are collected and stored by Stripe, our payment processor. We do not store card numbers or full payment credentials on our servers.
• Usage and session data. Standard technical information such as browser type, IP address at time of submission, and interaction logs, used to operate and secure the platform.
• Confirmation records. When you confirm your submitted data before a diagnostic run, we record a cryptographic hash of that data, a timestamp, your IP address, and your browser user-agent. This record contains no financial data - only proof that a confirmation occurred.

3. How We Use Your Information

We use the information we collect to:

• generate your diagnostic analysis and produce your reports;
• operate, maintain, and secure the platform;
• process payments and manage your subscription;
• send service-related communications (account confirmation, receipts, product updates); and
• fulfill legal obligations, including maintaining audit records as permitted by law.

We do not use your submitted diagnostic or financial data for advertising. We do not sell your personal information to any third party. We do not use your submitted financial data to train AI models.

4. AI Processing

SignalScope calculates diagnostic results using rules-based software. We use Anthropic to inspect uploaded PDFs and images and, when accepted for extraction, to read financial fields from them. These requests include the complete file, which may contain names, addresses or other identifying information.

Supported spreadsheet, CSV, IIF and QBO files are inspected and parsed within SignalScope on the current upload path. For a base report, we send selected financial facts, diagnostic results and business context to Anthropic to write a summary. Original files are not attached to these summary requests. Structured account and company identifiers are not included in the summary packet, but descriptions you enter may contain identifying information.

Current Beta scenario summaries are composed by SignalScope from calculated results without a new AI request. AI does not calculate diagnostic scores.

We use Anthropic's Claude API to read the documents you upload and to write your summary. Under Anthropic's commercial terms, Anthropic may not use that content to train its models.

Anthropic's standard policy is to delete API inputs and outputs from its systems within 30 days.

Anthropic may keep data longer where the law requires it, or where its automated safety systems flag content under its Usage Policy; in that case inputs and outputs may be kept for up to two years.

Anthropic stores data in the United States and may run processing in other regions; Anthropic lists the companies that help it provide the service at trust.anthropic.com/subprocessors.

5. Aggregated Benchmarking (Opt-In Only)

Benchmarking participation is optional for eligible accounts. Your preference can be changed in Profile.

6. Data Sharing

We share information only in the following limited circumstances:

• Service providers. We engage Stripe (payments), Anthropic (AI inference), and infrastructure providers to operate the platform. Each is engaged under appropriate data handling agreements and may access only the information necessary to perform their function.
• Legal compliance. We may disclose information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of CEO Sightline LLC, our users, or the public.
• Business transfers. In the event of a merger, acquisition, or sale of assets, user data may transfer as part of that transaction. We will notify affected users prior to any such transfer.

We do not sell, rent, or trade personal information. We do not share financial data with any advertising networks or data brokers.

7. Shared Report Links

Anyone who has a valid report link can view that report without signing in. Links normally expire 90 days after creation and can be revoked from the report page. SignalScope also creates a report link for the analysis-ready email. Forwarding that email shares access to the report. A report link does not grant access to the rest of your account.

8. Data Retention

Scheduled account deletion locks your account and provides a 45-day recovery window. You can cancel scheduled deletion during that window by signing in. Some records, including legal acceptance records, are retained separately. Contact support@ceosightline.com with a data rights request. Anthropic retention is described in the AI Processing disclosure.

9. Your Rights

Depending on your location, you may have rights under applicable privacy law (including GDPR and CCPA) to:

• Access. Request a summary of the personal information we hold about you.
• Correction. Request correction of inaccurate information.
• Deletion. Request deletion of your personal data (subject to lawful retention obligations).
• Portability. Request a copy of your data in a machine-readable format.
• Objection. Object to or restrict certain processing activities.

To exercise any of these rights, you may delete your account directly through account settings, or contact us at support@ceosightline.com. We will respond to verifiable requests within the timeframes required by applicable law.

10. Security

Account access requires authentication. Valid report links also grant access to their report. No system is perfectly secure. Contact support@ceosightline.com with questions about data handling.

11. Cookies and Tracking

We use essential session cookies required to operate the platform (authentication, CSRF protection). On public marketing and informational pages, we may use analytics and tag-management tools such as Google Tag Manager to understand traffic, measure conversions, and improve the website. These tools may process standard website usage data such as page views, referrers, device/browser information, and approximate location derived from IP address. We do not send submitted financial data, uploaded files, diagnostic inputs, or report contents to marketing analytics tools.

12. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the effective date above and, where appropriate, by direct notice to your registered email address. Continued use of the Service following notice of a material change constitutes acceptance of the revised Policy.

14. Contact

Privacy questions and data rights requests may be directed to:

CEO Sightline LLC
support@ceosightline.com